Reducing Damage Rate & Improving Shipping Reliability
2026-01-12
Case Detail
Client Background:
The client is a cross-border e-commerce seller serving the US and European markets, shipping over 5,000 orders per day. Their products mainly include apparel and lightweight consumer goods. Previously, they faced issues with package damage and inconsistent bag quality during long-distance transportation.
Our Solution:
Based on the client’s shipping environment and product types, we provided reinforced poly mailers with tear-resistant material, strong self-sealing adhesive, and customized sizes. Logo printing was also supported to enhance brand recognition.
Results:
- Package damage rate reduced by approximately 30%
- Fewer customer complaints related to packaging
- Improved customer satisfaction while maintaining stable packaging costs
Client Feedback:
“The mailers are consistent in quality and reliable for international shipping."
